Last updated: September 9, 2026
The protection of your personal information is important to Fidelio Noir. This Privacy Policy explains how personal data may be processed when you visit FidelioNoir.com, contact us or communicate with us regarding our services.
Fidelio Noir is operated by:
Office Agency Services LLC
2880 W Oakland Park Blvd
Suite 225C
Oakland Park, Florida 33311
USA
Phone: +1 (702) 605-4123
Email: mail@officeagencyservices.com
For confidential client enquiries:
confidential@fidelionoir.com
1. Data Controller
The controller responsible for the processing of personal data through FidelioNoir.com is:
Office Agency Services LLC
2880 W Oakland Park Blvd
Suite 225C
Oakland Park, Florida 33311
USA
Phone: +1 (702) 605-4123
Email: mail@officeagencyservices.com
For questions concerning this Privacy Policy or the processing of your personal data, please contact:
2. Visiting Our Website
When you visit FidelioNoir.com, technical information may automatically be transmitted by your browser to the server on which the website is hosted.
This information may include:
- IP address
- date and time of access
- requested page or file
- browser type and browser version
- operating system
- referring website
- device and technical connection information
- information required to identify technical errors or security incidents
This information may be stored temporarily in server log files.
The processing of this information is necessary to provide the website reliably and securely, maintain technical stability, detect misuse and protect our systems.
Where the General Data Protection Regulation applies, this processing is based on our legitimate interest in operating a secure and functional website.
3. Web Hosting
FidelioNoir.com is hosted by:
ALL-INKL.COM – Neue Medien Münnich
Owner: René Münnich
Hauptstraße 68
02742 Friedersdorf
Germany
As part of the hosting service, technical data may be processed on our behalf. This may include IP addresses, server log information, website files, databases and other information technically necessary to provide and secure the website.
The hosting provider may also perform technical maintenance, backup, restoration and security functions.
Where required by applicable data protection law, appropriate contractual arrangements for the processing of personal data are used.
4. Contact by Email
Fidelio Noir currently does not use a website contact form for client enquiries.
Instead, you may contact us directly by email.
For confidential service enquiries:
For general company and administrative matters:
When you contact us by email, we process the information that you voluntarily provide.
Depending on your message, this may include:
- your name
- email address
- telephone number or other contact information
- your country or location
- information about your situation, request or objective
- attachments
- subsequent correspondence with us
We use this information to understand and assess your enquiry, communicate with you, determine whether and how we may be able to assist you and, where appropriate, prepare or perform a contractual relationship.
Where applicable, the processing may be necessary to take steps at your request before entering into a contract or to perform an existing agreement.
For general communications, processing may also be based on our legitimate interest in responding to enquiries addressed to us.
5. Sensitive and Confidential Information
Due to the nature of Fidelio Noir’s services, communications with us may sometimes contain sensitive, private or confidential information.
We recommend that you initially provide only the information reasonably necessary for us to understand the nature of your request.
Additional details may be discussed later where they are necessary to assess, plan or carry out an assignment.
Access to information relating to an enquiry or assignment is limited to persons who reasonably require that information for the relevant purpose.
6. Confidentiality
Confidentiality is an essential part of our work.
Information submitted to Fidelio Noir is treated with appropriate care and is not disclosed to unrelated third parties simply because you have contacted us.
Where a request or assignment requires the involvement of trusted partners, specialists, service providers or other persons, information may be shared to the extent reasonably necessary for the relevant task.
Where appropriate, additional confidentiality arrangements may be agreed.
7. WordPress
FidelioNoir.com is operated using the WordPress content management system.
WordPress provides the technical framework used to create, manage and display the website.
Depending on the technical operation of the website, WordPress may process technically necessary information relating to website functionality, administration, security and system operation.
8. BeTheme and BeBuilder
The website uses BeTheme and its BeBuilder page-building system for design, layout and website functionality.
These components are used to create and display website content.
Depending on the technical configuration, necessary technical information may be processed to ensure that pages and functions are displayed correctly.
9. Multilingual Website and WPML
FidelioNoir.com uses WPML to provide content in multiple languages.
WPML may store a visitor’s selected or detected language preference using technically necessary cookies or similar browser technologies.
This allows the website to display the appropriate language version and maintain the selected language while navigating the website.
The processing serves the correct technical operation of the multilingual website and the provision of functionality requested by the visitor.
10. Rank Math SEO
FidelioNoir.com uses Rank Math for search engine optimization and the technical management of website metadata.
Rank Math assists us in structuring website content and information for search engines.
We do not currently use Rank Math for behavioural advertising or for creating individual visitor profiles.
11. Cookies
FidelioNoir.com may use cookies and comparable technologies where they are technically necessary for the proper operation of the website.
These may be used, for example, for:
- technical website functionality
- security
- language preferences
- consent preferences
- maintaining website settings
Necessary cookies may be used without prior consent where permitted by applicable law because they are required to provide the website or a function explicitly requested by the visitor.
Optional cookies and technologies requiring consent will only be activated after the required consent has been obtained.
12. Cookie Consent
FidelioNoir.com uses the cookie and consent functionality integrated into BeTheme to manage visitor choices regarding cookies and similar technologies.
Where consent is required, visitors are given the opportunity to make the relevant choice before optional technologies are activated.
Consent settings may be stored so that the website can remember the visitor’s selection.
Where technically available, visitors may subsequently change or withdraw their consent.
13. No Analytics or Advertising Tracking
FidelioNoir.com currently does not use analytics or advertising tracking systems such as Google Analytics for the purpose of tracking individual website visitors.
We currently do not use behavioural advertising, remarketing or advertising conversion tracking on this website.
If such technologies are introduced in the future, this Privacy Policy and the applicable consent settings will be updated where required.
14. External Content and Services
Our website may contain links to websites or services operated by third parties.
Simply linking to an external website does not mean that we control the privacy practices of that provider.
When you follow an external link, the privacy policy and terms of the respective provider apply.
If external content that transfers personal data to third-party providers is embedded directly into FidelioNoir.com in the future, appropriate information and consent mechanisms will be implemented where required.
15. International Data Processing
Office Agency Services LLC is based in the United States, while the website infrastructure and persons involved in our international operations may be located in different countries.
Personal data may therefore be processed in the United States, Germany or other countries where processing is necessary in connection with a request, service provider or assignment.
Privacy laws and levels of data protection may differ between countries.
Where applicable law requires specific safeguards for international transfers of personal data, appropriate measures will be implemented.
16. Sharing Personal Information
We do not sell personal information.
Personal data may be shared where reasonably necessary for:
- responding to an enquiry
- assessing whether and how we can assist
- preparing or providing an agreed service
- involving trusted partners or specialists
- operating, hosting and securing the website
- using professional technical or administrative service providers
- complying with legal obligations
- establishing, exercising or defending legal claims
- protecting our rights or the rights of others
Information is shared only to the extent reasonably necessary for the relevant purpose.
17. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.
Retention periods may depend on:
- the nature of the enquiry
- whether an assignment or contractual relationship is established
- the duration of the business relationship
- contractual obligations
- legal or regulatory retention requirements
- possible legal claims
- security requirements
Where information is no longer required and no legal obligation requires further retention, it may be deleted or anonymized.
18. Data Security
We use appropriate technical and organisational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
However, no internet-based communication or electronic system can provide absolute security.
For particularly sensitive situations, alternative or additional communication methods may be agreed where appropriate.
19. Your Privacy Rights
Depending on your place of residence and the law applicable to the processing of your personal information, you may have certain privacy rights.
These may include the right to:
- request access to personal data concerning you
- request correction of inaccurate or incomplete data
- request deletion of personal data
- request restriction of processing
- object to certain processing
- withdraw consent where processing is based on consent
- receive certain personal data in a portable format where legally applicable
- lodge a complaint with a competent data protection authority
The availability and precise scope of these rights depend on the applicable law and the circumstances of the individual case.
To submit a privacy request, please contact:
We may need to verify your identity before processing certain requests.
20. European Economic Area, United Kingdom and Switzerland
Where the General Data Protection Regulation or comparable European privacy legislation applies, personal information is processed only where an appropriate legal basis exists.
Depending on the circumstances, such processing may be based on:
- your consent
- steps taken at your request before entering into a contract
- performance of a contract
- compliance with a legal obligation
- our legitimate interests or those of a third party, provided that such interests are not overridden by your rights and interests
Where processing is based on consent, you may withdraw that consent at any time with effect for the future.
21. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy legislation.
The applicability of individual state laws may depend on statutory requirements, thresholds, the nature of the organization and the way personal information is processed.
Where an applicable law grants you specific rights regarding your personal information, we will process valid requests in accordance with that law.
22. Automated Decision-Making
We do not currently use personal information submitted to FidelioNoir.com for solely automated decision-making that produces legal or similarly significant effects concerning an individual.
Client enquiries and potential assignments are assessed individually.
23. Changes to This Privacy Policy
We may update this Privacy Policy when our services, website technology, service providers or legal requirements change.
The current version will be published on this page together with the date of the latest update.
24. Privacy Contact
For questions regarding this Privacy Policy or the processing of personal information, please contact:
Office Agency Services LLC
2880 W Oakland Park Blvd
Suite 225C
Oakland Park, Florida 33311
USA
Phone: +1 (702) 605-4123
Email: mail@officeagencyservices.com
For confidential service enquiries:
